My Contractor Loves MetLifeOct 19 2011
I had a home loss. A few pipes froze and burst. I called a local contractor that I had seen doing work around town. He came over and took a look at the mess. He asked me who my insurance company was and I told him it was MetLife, he smiled and told me to call them. While I was on the phone with first my agent, then the claims department, he was on the phone with a company to clean up and started getting the water out of my house. After explaining what had happened, the claims representative asked me if I had someone that could take care of the clean up. I told them yes and they said to save the invoice, gave me a claim number, and that a claims adjuster would be calling to set an appointment. When I got off the phone I asked the contractor why he smiled when I told him MetLife. He said that they are the easiest company to deal with and they pay quickly.