Denied Roof Replacement ClaimMay 26 2011
I paid homeowners premiums to MetLife for 8 years with replacement cost protection. After a severe wind and hail storm they low-balled damages and refused to replace my roof. In the end, the arbitrator (Umpire) completely agreed with our side and awarded a full roof replacement. I wish I had known we would have to fight this company tooth and nail to stand behind their policy. Other homes insured damaged in my neighborhood with other insurance companies had their roofs replaced without issues.