No Complaint HereJan 20 2013
I've been with Mercury since I bought my Ford Explorer new off the lot. I have full coverage on both of my vehicles. My Explorer was keyed/vandalized and hit twice. I filed a claim when the vandalism occurred and when the car was hit while parked at work. The customer service agents I spoke to were quick to respond and settled my claims with NO run around. My premium only went up once about $30. I'm very happy with them and will continue with them.