Great Customer ServiceApr 13 2012
We purchased Mercury Insurance for our new home. Two days after our policy started, our house was broken into. They destroyed our new front door which was a $2,800 door. Mercury only asked for our police report number, photo's of damage, and an estimate of the door from Lowes. Within two weeks we received a check. Awesome customer service, very helpful. I was worried that they would deny us because our policy was so new. The service agent was great and spoke English! Based on that experience we switched our car insurance from State Farm to Mercury. We saved $65/month and they reduced our home insurance 10%.