LOW-Ball EstimateJan 23 2012
I took my car to one of their body shop for an estimate. The lady that attended me was very nasty. My damage was on the rear bumper and she was taking pictures of the whole car and measuring the bumper from the floor up. When I asked her why she was taking pictures of whole car, she replied that they would only paint the bumper, but not fix it. Her estimate came out to $40. When I took it to a different shop, the estimate included the damage and came to $700. Four days after the original estimate, Mercury sent me a check for $40.