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Slow Claim Processing - Mercury Review

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Slow Claim Processing

I submitted a towing receipt over a month ago, a SIMPLE TOWING RECEIPT, and have still not gotten reimbursed. I have called a multitudes of times as well as emailed. They will say "Yes, it went in the mail this morning." It never came. I called again, "Sorry, I'll put it in the mail this morning." I never received it. You can't get anyone to call you back, not even an adjuster. I called AGAIN, "We don't have any claim on file for you." Are you kidding me! Filed the claim again. Called back and they said they sent the check again. I have yet to receive it!

1.0 Coverage
1.0 Cost
1.0 Service
1.0 Claims

Mercury Ratings

  • 2.2 coverage
  • 2.4 cost
  • 1.9 service
  • 1.8 claims
  • 2.1 overall rating

Based on 76 reviews - 1 is lowest, 5 is highest

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