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Good But Not Perfect - Mercury Review

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3.0 Overall Rating by

Good But Not Perfect

I had one at fault accident. Mercury is my carrier. Of course they wanted to take my statement before giving me the rental car, which I pay for in the policy. Probably trying to delay the time I had the rental car. I refused to make the statement until they authorized direct billing for the rental car. I was fairly short with them about this. They did it without delay. The adjuster was hard to get a hold of, but not impossible and I got everything done in a week or so. They could have totaled my car and just paid me its worth, but I asked them in a letter to fix it and they did. The other party never complained. So yea, it was some hassle, but they did everything I wanted in a timely manner.

3.0 Coverage
3.0 Cost
3.0 Service
3.0 Claims

Mercury Ratings

  • 2.2 coverage
  • 2.4 cost
  • 1.9 service
  • 1.8 claims
  • 2.1 overall rating

Based on 76 reviews - 1 is lowest, 5 is highest

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