I was struck by an unlicensed illegal alien driver when I was stopped in the parking lot. I took photos of the other party's vehicle and Mexican drivers license and went home to report the claim. I was told that I could drop my vehicle off at shop whenever I was ready to, but my deductible would apply. I got a call from my adjuster who was great. He graciously gave me his email address so that I could send him photos of the scene and of the vehicles. I got a call about 2 hrs after that advising me that based on my statement and the good investigation I had done they were waiving my deductible.