Mercury is a registered trademark of Mercury and is not affiliated with nor does it endore or sponsor, the content of this webpage or InsuranceUSA.com. Trademarks referring to specific providers are used by InsuranceUSA.com for nominative purposes only: to truthfully identify the source of hte products about which information is provided. Such trademarks are solely the property of their respective owners

Mercury

Mercury Insurance seeks to provide low cost insurance facilities to al its individuals, families as well as business houses. There are a number of features that have made Mercury Insurance, quite different from others, such as the low interest rates. There are also many prompt services available, such as reliability of the machine, convenience as well as the financial stability. The company has a unique value of strength and service that differentiates this company from all other companies.

Mercury Ratings

  • 2.1
    coverage
  • 2.3
    cost
  • 1.9
    service
  • 1.7
    claims
  • 2.0
    overall rating

Based on 76 review – 1 is lowest, 5 is highest

All Reviews | Submit Review | InsuranceUSA Rating System

Mercury General was formed in the year 1961, and has always been the leading broker and agency writer of the different automobile insurance company in California. This company has been ranked in the third as the automobile Insurer of the United States, having a total asset of $ 3 billion. This company has been writing automobile insurance for New York, Virginia, Nevada, Michigan and Florida. There are many brokers and independent agents, who are responsible for the success of the Mercury system.

Mercury Insurance Quotes
This is an insurance program that has been offering quality and affordable insurance protection to individuals, partnerships and corporations that are used for the business.

There are many advantages that are associated with the homeowners insurance policy. Some of these advantages are listed below.

  • There is a special kind of discount facility that lowers the insurance purchase rate of both home owners and insurance policy rates.
  • The price is very competitive.
  • Customer service is excellent.
  • There is also a policy of replacement cost coverage.
  • There is also a special coverage provided by the company, that is referred to as Mechanical Breakdown Coverage (MBI).The policy covers new and used vehicles,which qualify for the insurance in the United States.

Click here to submit your review.

Mercury

Rating 0
    cancel

Idiots

Apr 29, 2011 by Anonymous
Cost:
Coverage:
Service:
Claims:

The adjusters are VERY rude and they never bother to call you back, even after leaving multiple messages with multiple people. I guess they think that they can ignore people with claims and just hope they go away and don't have to pay for something that the idiot they insure ruined. I happen to like my speedy little European car and I didn't appreciate having to wait two weeks just for Mercury to accept liability for a 4 (yes, 4) car pile-up that some stupid woman caused. I had to provide my body shop with the police report just to get Mercury to accept liability, otherwise they wouldn't have.


Great Claims Handling

 by Anonymous
Cost:
Coverage:
Service:
Claims:

I am not insured by Mercury, but the other driver who totaled my car was. I have liability only through my insurance and they've hardly contacted me or returned my phone calls since the accident occurred 3 weeks ago. Mercury called me within a day. I gave a statement, then they advised me on what I should do while they investigated the accident to decide who was at fault. They took care of me better than my own insurance and were VERY polite and helpful throughout the entire process. They made it an extremely quick and painless experience. I imagined that they'd probably try and fight me and try to pay me bare minimum of what my car is worth. I bought my car used two years ago for $6,500, and they're paying me $7,000 for my vehicle and an additional $600 to salvage and dump it. They're also paying all of my towing and storage fees, and paid for me to use an intermediate rental car throughout the process. I thought that this accident was going to ruin me and put me in debt! I am so happy with how wonderful and polite all of the people I have spoken with at Mercury have been that I am going to switch to their insurance.


No Communication

 by Anonymous
Cost:
Coverage:
Service:
Claims:

I was hit by one of there insured. I was stopped at a red light and was hit in the rear. It was so minor that I didn't call the cops. We just exchanged info. Now this insurance company will not accept fault because they can't get a hold of their insured. I gave them two number to reach him at plus his work number.


Read the fine print

 by Anonymous
Cost:
Coverage:
Service:
Claims:

Mercury refused to pay a claim when it was discovered that the policy holder owned a dog that a company representative determined was a "pit bull". The dog was a mixed breed. In my three years of working with this dog, he had never displayed any signs of aggression. My client's 10 year old daughter was walking the dog when his strength overpowered her leash hold. The dog paid an unwelcome visit to a neighbor's dog, a scruff broke out, and the neighbor was bitten in the hand as he separated the dogs. The dogs were not injured, but the neighbor got nasty. He filed a lawsuit claiming he would be out of work for 6 months and wanted to be compensated. In the end, Mercury paid the claim and then threatened to cancel the policy unless my client provided them with Tanner's death certificate. I stood there numb with disbelief while my panicked client was distraught over the prospect of losing her homeowner's insurance, complaining she could not afford to buy insurance from eight other companies that had quoted her higher rates, since this claim put a "black mark" on her record. I refused her request to euthanize the dog and told her I would find a rescue group to foster him for adoption. She was open to the idea. Two days later she had the dog killed.


No Complaints

 by Anonymous
Cost:
Coverage:
Service:
Claims:

Mercury Insurance has given me pretty good service. I have encountered several reviews that have actually left me flabbergasted - I can't say that I have ever had a bad experience when talking to the Mercury Insurance people. I like the company's pricing and consider the company's rates far more reasonable than most. Billing is handled with excellent care, and I have never heard any of my friends who also rely on Mercury complain about anything whatsoever. Insurance has friendly and intelligent people: they really know what they are talking about when I call. I have never actually dealt with the claims handlers, but I feel confident in assuming that the reps are just. Of course, I am basing my assumptions on my prior experience with the company: until the company proves otherwise, I will stand by the assumption that Mercury Insurance and the people that work for them are a decent bunch.


no responsibility

 by Anonymous
Cost:
Coverage:
Service:
Claims:

I was told that this was a no-charge service upwards of $4800. Then 2 days before it was finished I received a letter telling me to mitigate my costs since Mercury would not be responsible for any of the costs.


Poor Claims Process Practices

 by Anonymous
Cost:
Coverage:
Service:
Claims:

A stupid teenage kid rear ended me and cost me $4,000 of damage. Mercury, the kid's insurance, is not taking the fault for it! They are absolutely horrible and shady, It's been nearly 5 months since my accident and they are still sorting it out. The guy handling the kid's claim is extremely rude and inappropriate.


Hard time canceling

 by Anonymous
Cost:
Coverage:
Service:
Claims:

They took my money and then raised the rates. Now I am having a hard time getting it back.


Difficult to Get a Hold Of

 by Anonymous
Cost:
Coverage:
Service:
Claims:

I had an accident, called Mercury, and was working with the agent. Then she stopped returning my calls.


Refused to pay claims

 by Anonymous
Cost:
Coverage:
Service:
Claims:

They are more driven by trying to create a precedent in not paying claims than in complying with any laws.


Insurance USA , USA 3.6 127.0 76 76 I was involved in an accident. It seems that the other driver has Esurance and somehow the car is insured with Mercury. Mercury has confidential laws and gives me the run around ev