Mercury Insurance seeks to provide low cost insurance facilities to al its individuals, families as well as business houses. There are a number of features that have made Mercury Insurance, quite different from others, such as the low interest rates. There are also many prompt services available, such as reliability of the machine, convenience as well as the financial stability. The company has a unique value of strength and service that differentiates this company from all other companies.
Mercury General was formed in the year 1961, and has always been the leading broker and agency writer of the different automobile insurance company in California. This company has been ranked in the third as the automobile Insurer of the United States, having a total asset of $ 3 billion. This company has been writing automobile insurance for New York, Virginia, Nevada, Michigan and Florida. There are many brokers and independent agents, who are responsible for the success of the Mercury system.
Mercury Insurance Quotes
This is an insurance program that has been offering quality and affordable insurance protection to individuals, partnerships and corporations that are used for the business.
There are many advantages that are associated with the homeowners insurance policy. Some of these advantages are listed below.
- There is a special kind of discount facility that lowers the insurance purchase rate of both home owners and insurance policy rates.
- The price is very competitive.
- Customer service is excellent.
- There is also a policy of replacement cost coverage.
- There is also a special coverage provided by the company, that is referred to as Mechanical Breakdown Coverage (MBI).The policy covers new and used vehicles,which qualify for the insurance in the United States.
Always Get the Run Around
I was involved in an accident. It seems that the other driver has Esurance and somehow the car is insured with Mercury. Mercury has confidential laws and gives me the run around every time I call. The other driver lied about the accident said I had hit him. He pulled out from the curb and ran into me. The adjuster at mercury now says I cannot sue as my car is paid for. They are going into arbitration w/ the other company. I cannot say a good word for that company. My advice is if you have an accident ,lie at all costs then go to your house and call an attorney. It is true that the insurance adjuster is not on your side.
Mercury Casualty, Lousy Business Practices
My daughter was hit when, on her way to school, a driver insured by Mercury made a left turn across her lane of traffic. The driver ran to my daughters van and said \" I\'m so sorry the guy in the right turn lane flashed his lights that it was soak to turn\". My daughter was able to avoid broad siding her small Kia and hit the rear bumper with my right headlight area. Had she hit them broadside I have no doubt at last 2 of the 4 kids in the car could have been seriously injured. Her parents had all 4 girls in her car taken by ambulance to the hospital...damage control! One had a minor concussion the others unhurt. Now 2 weeks later Mercury tells me that thanks to Virginias contributory negligence law they have no liability because their client must have been nearly done with her left turn when they hit since the impact was to the rear bumper. The police report and ticket issued to the other girl clearly show she is responsible for the accident. Now here I sit with 3 jobs, no car and no way to pay for damages. Now I have to take the other family to small claims court. Mercury does this to people like me who only have liability b/c they know that my insurance isn\'t going to go after them .
I was hit by another insurance companies client who had the discount insurance plan,ie 15k liability. He was 100 percent at fault admitted such and his insurance paid. I was still going to my doctor, when they said I needed to stop. I paid out of my pocket for a new MRI that shows I have more damage and need another surgery, but they said NO.
Nice For The Money
I saved a ton of money, but it was a bit of a pain to get a useful person on the phone when I had a problem. I liked the agent, but once you need someone at Mercury its a pain.
Travel Insurance Issues
Don\'t buy the travel insurance if you have any preexisting conditions because you will not be covered.
Horrible Customer Service
They have horrible customer service skills and I thank God I have AAA insurance coverage. They actually told me to use my own insurance for their driver that rear-ended me and that they have never \"done\" so much for a claim before. Last time I checked, that was their job.
No Complaint Here
I've been with Mercury since I bought my Ford Explorer new off the lot. I have full coverage on both of my vehicles. My Explorer was keyed/vandalized and hit twice. I filed a claim when the vandalism occurred and when the car was hit while parked at work. The customer service agents I spoke to were quick to respond and settled my claims with NO run around. My premium only went up once about $30. I'm very happy with them and will continue with them.
Not Paying Because of Medical Condition
My wife and myself were pedestrians. We were struck by a Mercury insured driver. The car landed on the sidewalk striking my wife and myself. My wife had a fracture skull, loss of her motor skills in one of her hands and an arm which is still not 100% . I ended up with a broken foot and injured both knees. We both missed time from work. My wife spent almost a week in intensive care. My foot still has not fully recovered and I don't think it ever will. Mercury denied payment for compensation because according to Mercury insurance their driver had a seizure. According to insurance laws in some states if a driver has an unforeseen medical condition they don't have to pay!
Refuses To Settle Claims
Mercury refuses to settle all claims and always claims their client is not at fault, no matter how much they are. Their insured side-swiped my car when he ran a red light and my car was totaled. My elderly passenger was injured. They have used delay tactics, hired fancy lawyers, and filed delay motions.
Refuse to Cover Bills
My wife was hit in an accident which was caused by a Mercury Insured. The Mercury Insured was following to close in rear-ended her. After getting treatment for a neck injury, Mercury comes back and says that her treatment was to excessive. They wanted to settle with us for $4,000, leaving us with over $2,000 in bills. Here is the issue, we are not their client. We got hit by their insured and they won't even cover our bills. Instead they asked us to go to our doctors and ask them to lower their bills so that we could afford it.