OK unless you're in an accident
Liberty Mutual treated me as if I I was the one at fault. My car was totaled by an uninsured motorist. My children and I were left without transportation. I was trying to negotiate a pay off with my lender and asked them not to contact them until all negotiations were over. I did not have an outrageous claim for personal injury even though my children were involved in the accident. So Liberty Mutual may be a good company, but if you happen to end up in the same situation I found myself in, I guess that is when you will find out what type of insurance company you really have working for you.