Very Bad ExperienceJan 23 2014
I recently had an auto claim with Liberty mutual. This is not my insurance - but the other party\'s. The accident happened day before Thanksgiving 2013. It is January 23rd - and I still do not have the claim settled. They are very unfriendly on the phone and never get back in a timely manner. You always reach their voicemail & as instructed if you press \'0\' it takes you back to the same voicemail. Extremely bad experience; never had such an experience with an auto claim.