Doubled Rates After Claim - Liberty Mutual Review

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Liberty Mutual

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Liberty Mutual

1.3 Overall Rating by

Doubled Rates After Claim

Avoid Liberty Mutual unless you plan on never having a claim. After 8 years with them - both house and car - with no claims, we had a water main burst issue which cause around $2,000 of damage to our home. After we made the claim with them, they increased our rates by nearly 50% and said we were no longer a 'safe house'. My calls and letters got no response, so we dropped them and went with another company. What a horrible way to treat a customer of 8 years!

2.0 Coverage
1.0 Cost
1.0 Service
1.0 Claims

Liberty Mutual Ratings

  • 2.1 coverage
  • 2.1 cost
  • 1.7 service
  • 1.5 claims
  • 1.9 overall rating

Based on 139 reviews - 1 is lowest, 5 is highest

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