Employee POV - Liberty Mutual Review

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Liberty Mutual

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Liberty Mutual

1.0 Overall Rating by

Employee POV

I use to be a Liberty Mutual employee. Yes, they have been letting go of most of their older employees and I was one. I did get a nice severance package, but changed my insurance after I was let go. I found a much better rate with another company. I checked the reviews for my present insurance company and saw lots of complaints. It's true, insurance companies do not want to pay claims. If you have an accident, call the claims department and then your attorney. When buying home insurance go to an agent, don't buy from the 800 line. Sit down with the agent and have them explain the insurance coverage to you. I noticed many people are having problems getting their roof damage covered. In many states LM only offer ACV for roof coverage. Check your policy. If the roof is covered as ACV (actual cash value), find a company that will cover replacement value for your roof, even if you have to pay more for the insurance.

1.0 Coverage
1.0 Cost
1.0 Service
1.0 Claims

Liberty Mutual Ratings

  • 2.1 coverage
  • 2.1 cost
  • 1.7 service
  • 1.5 claims
  • 1.9 overall rating

Based on 139 reviews - 1 is lowest, 5 is highest

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