Terrible Service - Liberty Mutual Review

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Liberty Mutual

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Liberty Mutual

1.0 Overall Rating by

Terrible Service

I am a truck driver. I was in Dallas, TX and a Ford F-150 pickup with a trailer tried to cross me from the shoulder. He made it with a pick up, but his trailer hit the diesel tank and the front steer tires. He had Liberty Mutual. I had two witnesses who were behind my truck and saw that the Ford F150 pickup crossed me from shoulder. I filed claim and I was told that they will pay the shop for repair. They mailed me letter about this and then mailed me another letter saying that it was my fault. I told them that I have witnesses. They said they called witness, but they lied. They never called witnesses. They closed my claim file and I had to pay $2500 out of my pocket to take my truck out of the body shop.

1.0 Coverage
1.0 Cost
1.0 Service
1.0 Claims

Liberty Mutual Ratings

  • 2.1 coverage
  • 2.1 cost
  • 1.7 service
  • 1.5 claims
  • 1.9 overall rating

Based on 139 reviews - 1 is lowest, 5 is highest

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