Three Months and NO Returned Calls - Liberty Mutual Review

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Liberty Mutual

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Liberty Mutual

1.0 Overall Rating by

Three Months and NO Returned Calls

I filed a claim due to some damaged clothes and NO ONE will return my calls. It's been 3 months since the claim was originally filed. I've left multiple messages with my claim rep, her supervisor, etc.... and no one cares enough to call. Customer service is ATROCIOUS! I would NEVER pay for insurance from such a terrible company.

1.0 Coverage
1.0 Cost
1.0 Service
1.0 Claims

Liberty Mutual Ratings

  • 2.1 coverage
  • 2.1 cost
  • 1.7 service
  • 1.5 claims
  • 1.9 overall rating

Based on 139 reviews - 1 is lowest, 5 is highest

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