Poor Claims Process Practices - Liberty Mutual Review

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Liberty Mutual

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Liberty Mutual

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Poor Claims Process Practices

I was sitting at a stoplight and was rear-ended while pulling my RV. The other driver was cited for failure to control. I have been fighting Liberty Mutual for 3 months for my out of pocket experiences since I had to move out of the RV for a month while it was in the shop. I had to deal with 5 different claims agents and refused to talk to them on the phone, they would say one thing and do an other.

1.0 Coverage
1.0 Cost
1.0 Service
1.0 Claims

Liberty Mutual Ratings

  • 2.1 coverage
  • 2.1 cost
  • 1.7 service
  • 1.5 claims
  • 1.9 overall rating

Based on 139 reviews - 1 is lowest, 5 is highest

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