Liberty Mutual Home InsuranceMay 27 2011
I submitted a claim for a broken basement pipe. My basement was severely flooded from the broken pipe. Liberty Mutual denied the claim since the water that was backed up (from a broken pipe WITHIN the house mind you) was not an "inner" source of water. The adjuster kept using the example "If you flushed your toilet a thousand times and got that pipe to break, this would have been covered,". They are the worst home insurance company I have ever dealt with. Pay a tad more and go with a different company. You will not regret it.