Good Customer Service
Liberty Mutual has always treated me good. I have a total of two vehicles and I have had one of my cars broken into about three years ago. The back door window was busted out and several things were taken from the inside of my car. I should have known better than to leave things inside the car in eye's view of just about everyone. After getting over the initial shock of being violated in such a way, I knew I was going to have to report the incident to the insurance company. Of course, I filed a claim immediately. The customer service staff was pleasant and didn't show me any disrespect. The claim was processed quickly and my car was repaired lightening fast. I can't really complain about the company at all. My girlfriend's parents and my parents have Liberty Mutual too and I have heard no complaints about the company.