Poor Customer Service - Liberty Mutual Review

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Liberty Mutual

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Liberty Mutual

2.3 Overall Rating by

Poor Customer Service

Anytime you pay your employees on a pay-for-performance basis in the insurance industry it just changes nice people into mean, nasty, performance based creatures who do everything in their power to deny your claims or post-pone as long as they can paying them.

4.0 Coverage
3.0 Cost
1.0 Service
1.0 Claims

Liberty Mutual Ratings

  • 2.1 coverage
  • 2.1 cost
  • 1.7 service
  • 1.5 claims
  • 1.9 overall rating

Based on 139 reviews - 1 is lowest, 5 is highest

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