Poor Claims Process Practices - Liberty Mutual Review

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Liberty Mutual

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Liberty Mutual

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Poor Claims Process Practices

One of Liberty Mutual's customers backed into me in a parking lot. Police reports cannot be made for accidents in parking lots that don't involve injuries. The customer lied about what happened in the parking lot with some ridiculous story that didn't even make sense. Due to this I did not get 100% coverage for the repairs on my car.

1.0 Coverage
1.0 Cost
1.0 Service
1.0 Claims

Liberty Mutual Ratings

  • 2.1 coverage
  • 2.1 cost
  • 1.7 service
  • 1.5 claims
  • 1.9 overall rating

Based on 139 reviews - 1 is lowest, 5 is highest

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