Slow Claim Processing - Liberty Mutual Review

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Liberty Mutual

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Liberty Mutual

3.0 Overall Rating by

Slow Claim Processing

I've been waiting 3 days to hear from the adjuster following a massive storm resulting in extensive damage to my property. As far as the accompanying claim on my auto damage, I haven't received any decisive direction from Liberty Mutual on this at all. The multiple reps I keep getting shuffled around to over the phone don't know what to do.

4.0 Coverage
3.0 Cost
4.0 Service
1.0 Claims

Liberty Mutual Ratings

  • 2.1 coverage
  • 2.1 cost
  • 1.7 service
  • 1.5 claims
  • 1.9 overall rating

Based on 139 reviews - 1 is lowest, 5 is highest

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