Dragging Their Feet
I was hit by a Liberty Mutual customer while sitting at a red light. She rear ended me going full speed while on the phone. The damage to my car was very bad. The only reason it was not considered a total lost was because it was only 4 months old. I am going through my insurance (Farm Bureau) who will file suit against Liberty Mutual. All of this is a result of the Liberty Mutual adjuster not responding. When the adjuster is in the office, she tells me that she will get to me by the end of the week and I never hear back from her. Liberty Mutual has accepted liability, but are dragging their feet.