Only 85% Paid
A lady insured with Liberty Mutual ran a stop sign and hit my husband. The lady admitted to failing to yield to a stop sign and it was recorded in the accident report. We have yet to receive a check for the damages or rental car fees which are now exceeding $600. We have to literally chase after the claims agent in charge of our case. She never answers the phone and never returns calls. The agent finally told us that my husband was 15% at fault and they would only cover 85% of expenses. How was my husband 15% at fault when their insured ran a stop sign and admitted to it?