Poor Claims Process Practices - Liberty Mutual Review

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Liberty Mutual

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Liberty Mutual

1.0 Overall Rating by

Poor Claims Process Practices

I cannot believe this! Liberty Mutual is going to cut off my car rental authorization when THEIR CLIENT was at fault and totaled my car. Do I have a settlement check in hand? NO! Will I get the settlement check before they cut off the car rental? NO! That is just WRONG!

1.0 Coverage
1.0 Cost
1.0 Service
1.0 Claims

Liberty Mutual Ratings

  • 2.1 coverage
  • 2.1 cost
  • 1.7 service
  • 1.5 claims
  • 1.9 overall rating

Based on 139 reviews - 1 is lowest, 5 is highest

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