Slow Claim Processing
I was merged into by a person with Liberty Mutual insurance. My insurance company had a estimate in less than 24 hours, but since the police ticketed the other driver why should I pay? Well I got a letter from Liberty Mutual saying they can't get me by phone. I have no missed calls from them. I can never get the person at Liberty Mutual on the phone. Three weeks later they finally get to look at the truck but are still "investigating".