Changed My Address For No ReasonMar 29 2012
I went to the emergency room with animal bites. I handed my insurance card to the reception desk nurse and asked if the hospital accepted Allstate health insurance which I had through my employer at that time. She said "yes, we accept all insurance" and copied it down. I also gave my current address and phone number at that time. Now, several months later, I found out that I was sent to collections because someone in the billing office changed my address back to the old one. A rep I spoke with said that the correct address had been entered, but it seemed a few weeks later it was changed back to an address I haven't lived at for years.