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Long Customer Service Wait Time - Kaiser Permanente Review

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Kaiser Permanente

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Kaiser Permanente

1.8 Overall Rating by

Long Customer Service Wait Time

Horrible customer service response time on the phone. Be prepared to wait on hold until you are ready to throw the phone down... and then wait another 15 minutes!!

2.0 Coverage
3.0 Cost
1.0 Service
1.0 Claims

Kaiser Permanente Ratings

  • 2.3 coverage
  • 2.4 cost
  • 1.7 service
  • 1.8 claims
  • 2.1 overall rating

Based on 52 reviews - 1 is lowest, 5 is highest

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