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Poor Customer Service - Kaiser Permanente Review

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Kaiser Permanente

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Kaiser Permanente

2.0 Overall Rating by

Poor Customer Service

They made me get an eye cray prior to an MRI. I told them I've had it done before and would bring the film and findings. The woman said well you have not had one here and if you don't you won't get your mess.

3.0 Coverage
3.0 Cost
1.0 Service
1.0 Claims

Kaiser Permanente Ratings

  • 2.3 coverage
  • 2.4 cost
  • 1.7 service
  • 1.8 claims
  • 2.1 overall rating

Based on 52 reviews - 1 is lowest, 5 is highest

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