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Kaiser Permanente

Founded in 1945 and headquartered in Oakland, California, Kaiser Permanente is the biggest of the non-profit managed healthcare insurance providers in the nation. They offer a generous array of programs and services in nine states as well as the District of Columbia.

Kaiser Permanente Ratings

  • 2.1
  • 2.3
  • 1.6
  • 1.7
  • 1.9
    overall rating

Based on 52 review – 1 is lowest, 5 is highest

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The company employs almost 150,000 and their network envelops nearly 13,000 physicians, 37 medical centers, as well as 400 doctor’s offices, which serve Kaiser Permanente’s nearly 9-million subscribers. In 2006, the company saw revenue of over $31-billion, which means they have the financial strength to back up their subscribers in any time of need.

Kaiser Permanente prides itself on catering to the needs of the members first rather than those of the shareholders. This plan is well known for its strong, social purpose and the lasting sense of cooperation that exists between the Health Plan and its medical groups. The physicians in the hospitals take responsibility for providing the clinical care the members need.

The mission of Kaiser Permanente is to improve the health of its members by providing them with an affordable, high quality, integrated healthcare program. Through an integrated system of delivering healthcare, it provides for all of the healthcare needs of its members, including preventative care, immunizations, emergency care, prescription drugs, and many others. In this way, every member’s needs can be met through this plan.

In addition to providing for the healthcare of its members, Kaiser Permanente performs many community activities. These include providing assistance to those people who may be uninsured and in need of medical attention. It is also involved in training new health professionals and in bringing new methods of delivery healthcare to the profession and is always trying to develop and share new and better ways of caring for its policyholders.

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Kaiser Permanente

Rating 0

Stay Away from Kaiser Permanente

 by Anonymous

I have Kaiser insurance through my employer and since January of this year (2008) I have been misdiagnosed 6 TIMES. I have been refused treatment and was referred to an ENT Specialist. Needless to say, when I went to my appointment with the ENT Specialist I never saw a doctor, but instead was seen by a PAC who told me that the dizziness I went to see them about would go away if I did a sinus rinse twice a day for 2 months. My dizziness hasn't gone away and everytime I try to mention what could be causing it to my doctor based on things I read she waves her hand at me and says It's probably caused by vertigo but never runs any type of bloodwork or other tests to determine what would be causing the vertigo. I find Kaiser doctors to be very inept and unqualified to be practicing medicine. I decided to pay out of pocket to seek a second opinion from a real doctor and found out that a lot of what I have been experiencing is due to a thyroid condition that needed to be referred to an endocrinologist. In my opinion, the doctors who work for Kaiser work for them because they either passed their medical boards by the skin of their teeth or they attended medical schools that you can't help but question if the school really exists or if their "degree" is a mail order degree. Frankly, you're better off saving your money and just dying than going with Kaiser and their "doctors," because regardless, your result will be the same. I would have given negatives on the rating scale if they were available.


 by Anonymous

I had a case of severe conjunctivitis in both eyes. I was not able to get an appointment with a doctor in less than a week's time.

Insurance USA , USA 9.1 127.0 52 52 With ear drops they wanted 245.00 for swimmers ear. On top of that I give them $170.00 a month. In 55 years this is by far the worst insurance ever!!!