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Incompetence of Humana - Humana Review

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Incompetence of Humana

I have been on the phone trying to get information about my options for another plan for over 8 hours. I am being bounced around like a rag doll. NO ONE has the correct information. This morning alone, I have been on hold for various periods of time for 3 hours. I STILL don't have the information I need. THIS IS THE ABSOLUTE CUSTOMER SERVICE I have ever got. I even wrote to Bruce Broussard, the CEO of Humana. So far, no answer. Maybe by plastering his name all over the Internet, I might actually get somewhere.

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Humana Ratings

  • 1.5 coverage
  • 1.9 cost
  • 1.3 service
  • 1.3 claims
  • 1.5 overall rating

Based on 114 reviews - 1 is lowest, 5 is highest

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