Humana Not Paying Pre-Authorized CoverageMay 03 2014
I called Humana in September 2013 to get clear information on taking my kids to the dentist. There was not a dentist for them within 50 miles of Logansport, Indiana, so they gave me authorization numbers for them so they could be presented in the claim. The kids went to the dentist, the authorization numbers were used, but Humana never paid. I just got the full bill for my kids in May 2014. These were just well check visits. Humana is a lousy insurance company. Out of the three years I paid them Bi-weekly for dental coverage this incident was my only claim. What a worthless company! I hope they are brought to justice!