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Beware: Coverage Will Not Start When They Claim It Will - Humana Review

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Humana

1.5 Overall Rating by

Beware: Coverage Will Not Start When They Claim It Will

*** Prospective Customers Beware!!! They claim insurance will start on the first of the next month if you fill out the application by the 15th. It wont!*** I have only just begun attempting to use Humana and I am already very frustrated with the company. I filled out an application for my family before the Jan 15 deadline. Paying special attention to be positive everything was filled out fully. We have now received a letter saying our dependent info is missing (it was submitted). We are being told that our coverage will now not begin on Feb. 1st, but March 1st. According to the rep, this is a common error on their end. The error was on Humana's fault, yet they are penalizing my family by a month! Not a way to treat a new customer! I had read mixed reviews before signing up, guess I should have kept looking. Now off to talk to my husband and consider seeking a refund from Humana.

1.0 Coverage
3.0 Cost
1.0 Service
1.0 Claims

Humana Ratings

  • 1.5 coverage
  • 1.9 cost
  • 1.3 service
  • 1.3 claims
  • 1.5 overall rating

Based on 114 reviews - 1 is lowest, 5 is highest

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