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Poorly Trained Reps - Humana Review

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Humana

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Poorly Trained Reps

Having looked at other Humana customer review sites, I realize my experience is par for Humana\'s course. They show disrespect through untrained or poorly trained customer service reps, appeals personnel, rep supervisors...I put up with rudeness, but ultimately will accept the largest number of similar answers from them as being the correct answer. Consensus is the only way I\'ve found to guess at a correct answer, since there is nowhere you can go to learn the truth.

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Humana Ratings

  • 1.5 coverage
  • 1.9 cost
  • 1.3 service
  • 1.3 claims
  • 1.5 overall rating

Based on 114 reviews - 1 is lowest, 5 is highest

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