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Blown Off By Customer Service - Horizon Blue Cross Blue Shield of New Jersey Review

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Horizon Blue Cross Blue Shield of New Jersey

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Horizon Blue Cross Blue Shield of New Jersey

1.8 Overall Rating by

Blown Off By Customer Service

I called about rate which has been going up 15% every year and was roadblocked by a girl in billing who couldn't answer any questions and wouldn't transfer me to anyone who could. I was told someone would call me back. No one did. They just blew me off. I think if your paying $9,600/year the least they could do is answer a question.

3.0 Coverage
1.0 Cost
1.0 Service
2.0 Claims

Horizon Blue Cross Blue Shield of New Jersey Ratings

  • 2.0 coverage
  • 1.3 cost
  • 1.0 service
  • 1.3 claims
  • 1.4 overall rating

Based on 3 reviews - 1 is lowest, 5 is highest

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