HIP Health Plan
No Doctors Available on PlanFeb 12 2014
I have been almost 2 month with this insurance and their Select Network has absolutely no Doctors. I still don't have a PCP or a pediatrician for my kids. One of my kids got sick and had to go and pay out of pocket to their prior Doctor. The website is completely outdated with names of Doctors who don't take the insurance, don't provide the services indicated, are not at the address indicated, etc. If you call HIP, you will wait for an average of two hours to find out very little more. You may be feeling lucky if they can give you a name that you haven't called yet, but when you do, big disappointment again. If you ask for a supervisor they take your number and they don't ever call you back. I just found out that the kids dental is also fraud, Healthplex could not even find us on their system. I would really like my money back, so far we spent over $1200 for a coverage that doesn't exist. But I have nobody to complain to, except to write this review and hopefully help others. They also delete the reviews...so hopefully someone will read this before then. They don't deserve any stars, but this website wont accept that status.