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Poor Customer Service - Hanover Review

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2.3 Overall Rating by

Poor Customer Service

I filed a claim earlier this month. Not only was the customer service rude and demeaning, the company also tried to fix my car cheaper than necessary hoping to only make it look okay, rather than doing it the right way. Our appraisal was for $1,700, but they tried to only give us $1,100.

3.0 Coverage
3.0 Cost
1.0 Service
2.0 Claims

Hanover Ratings

  • 2.0 coverage
  • 2.5 cost
  • 1.8 service
  • 1.7 claims
  • 2.0 overall rating

Based on 45 reviews - 1 is lowest, 5 is highest

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