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Slow Claim Processing - Hanover Review

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Slow Claim Processing

Their insured was at fault in an accident I was in and Hanovers claims representative kept giving me the excuse that he was "waiting for witness statements". My insurance was able to speak with all the witnesses in 1 day and Hanover was still "trying to contact witnesses" 10 days later.

1.0 Coverage
1.0 Cost
1.0 Service
1.0 Claims

Hanover Ratings

  • 2.0 coverage
  • 2.5 cost
  • 1.8 service
  • 1.7 claims
  • 2.0 overall rating

Based on 45 reviews - 1 is lowest, 5 is highest

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