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Payments after cancellation - Hanover Review

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2.0 Overall Rating by

payments after cancellation

I recently canceled my insurance policy with Hanover because the car I had covered was a lease and I was turning it back in. I wasn't purchasing another car at the time, so I had no need for insurance. I called to cancel my policy at the appropriate time. I filled out the form I was sent to cancel coverage and returned it, yet Hanover proceeded to pull the next two payments from my bank account. I have been fighting the insurance company for a refund of the two payments (the amount they say I will be refunded changes each conversation) and am still waiting for a refund months later. I originally signed with Hanover as my insurance company because they offered the best deal, but I would have paid more monthly to prevent the confusion and frustration I have dealt with for the past two months.

2.0 Coverage
4.0 Cost
1.0 Service
1.0 Claims

Hanover Ratings

  • 2.0 coverage
  • 2.5 cost
  • 1.8 service
  • 1.7 claims
  • 2.0 overall rating

Based on 45 reviews - 1 is lowest, 5 is highest

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