Ever Increasing Bill
When I received my last bill in the mail I noticed that there was a big increase to the cost. I tried to figure out why and noticed that a three year old speeding ticket was still on my record even though it should have been taken off. I called customer service and spoke with a rep who told me I was right and that $134 would be taken off the $1,888 bill. The new bill that would be sent to me would show that the total cost would be $1754. When I received the updated bill the amount was for $2035! I called and spoke with a different rep who said it was because of my age. I am just 2 weeks older than I was when I talked with them the last time!