Poor Claims Process Practices - GEICO Review

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1.3 Overall Rating by

Poor Claims Process Practices

I leased my Prius and then had an accident. The car was brand new and ended up a total loss due to the other driver. When I leased the car, I had put down $2500 of initial payment. Today Geico is closing my lease with Toyota, but subtracting my initial payment of $2500!! When I ask why, the claim "specialist" said that this is the fair market value. How is it possible that the value of a Prius goes down $2500 after only 2 and half month??

1.0 Coverage
2.0 Cost
1.0 Service
1.0 Claims

GEICO Ratings

  • 2.6 coverage
  • 2.7 cost
  • 2.1 service
  • 1.7 claims
  • 2.3 overall rating

Based on 182 reviews - 1 is lowest, 5 is highest

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