Lack of Communication - GEICO Review

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GEICO

2.5 Overall Rating by

Lack of Communication

I was hit head-on by a driver who was texting on his phone. Thankfully, we both were just going about 20 MPH. The GEICO insurance adjuster did not see my car for almost a week. She then called me and told me that he was totaling my car. It was supposed to be unrepairable. I heard nothing for the rest of the week. I called and she did not return my messages. Another week later I did get a call from her letting me know that the check was in the mail.

3.0 Coverage
3.0 Cost
2.0 Service
2.0 Claims

GEICO Ratings

  • 2.6 coverage
  • 2.7 cost
  • 2.1 service
  • 1.7 claims
  • 2.3 overall rating

Based on 182 reviews - 1 is lowest, 5 is highest

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