Wanted A Quote, Not A Policy ChangeDec 19 2012
I have been with Geico for several years. I liked the fact that I could do most things online or over the phone easily. In fact one day I went online to remove a van I had sold. While doing so I noticed a TOOL to get a quote for adding a driver. My nephew was thinking of moving to FL, so I thought let me see what it would cost to add him to my policy. The so called QUOTE added him to my policy WITHOUT my permission. When I called, I was told they automatically add YOUNG drivers whom you get a quote for. You have no choice and they WILL NOT remove them. THEY NEVER show this warning on their so called quote tool. I had to fax a copy of my nephews current coverage to get them to make the change.