don't Use Geico Claim ExpressOct 17 2011
We got suckered into using Geico Claim Express by their promises of a quick turn around on our auto repair and by their promise to stand by the work as long as we have the car. We were promised that our adjuster would oversee the work and keep us in the loop. Our car was first promised to us last Tuesday. When my wife hadn't heard anything, she contacted body shop who next promised Thursday, then Friday, then Monday... and now a whole week later and we still don't have our car. I called Geico to ask about a rental and they said that's between us and the body shop despite the fact that Geico made the assertion along with the body shop that we would have the car last Tuesday.