Poor Claims Process Practices
A car ran a stop sign and demolished the front end of my 2010 Lexus IS 25. It took Gieco 8-9 days to make a repair quote in THEIR collision facility. I am told by a repair shop claims adjuster that ONLY after market parts will be used. I moved my car to a private repair facility which Geico issues a check for over $13,000. I offer to pay $3,000 to get OEM parts. Offer accepted.