I had Geico for little over a year when I got into an accident that wasn't my fault. My car was totaled in the accident and it took Geico seven months to pay the claim! Seven months! Even worse is the fact that they refused to pay for a rental until the claim was successfully underway - I was literally stranded. In the meantime I was forced to get a used vehicle and draw out of my savings to do so. I am so dissatisfied with Geico, a company that should've had my back and didn't. Needless to say, I went with a different insurance company all together.