As a customer of Geico since 1998 I feel that I have to speak out for the company. Geico treats its customers with courtesy and makes every attempt to be fair with customers. Some of the complaints I have read seem unjustified, and I believe many of the complaints people post are due to misunderstandings and miscommunications. As long as I have been a customer of Geico's I have never had a bad experience - not one. I have never been billed incorrectly and I haven't witnessed any crazy rate hikes. I am not saying that all complaints are inappropriate, just that some of them should be reconsidered.