Attentive and Fast
When I got into an unexpected fender bender two years ago, Geico was prompt and courteous. I did the responsible thing and went directly home after the accident to call in a claim. I got a friendly representative who was more than willing to tell me the proper steps for filing a claim. The entire process was so smooth that I have to admit I was surprised at the overall proficiency of the process. On occasion, I have heard about the horrible time others have had filing claims, but Geico didn't give me any problems at all.