Haphazard Billing - GEICO Review

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GEICO

3.0 Overall Rating by

Haphazard Billing

I've had Geico for a couple of years and have made online payments on a regular basis. I never had a problem until a couple of months ago when my insurance was canceled and I was never notified! I just couldn't believe that, as a good and timely paying customer, this could happen to me. Thinking it was suspicious that I hadn't gotten a recent bill, I went onto the Geico website to see what the status of my insurance bill was. Imagine my surprise when I found that I couldn't log in to the site at all! Figuring that there was a problem with the website, I called the toll free number to speak with a representative and I was told that my insurance had been canceled for an entire week! I couldn't believe it - I was driving around for a week with canceled insurance. What's worse, I had to pay for the fees that I was slammed with from the DMV: eight bucks a day! If you're going to rely on Geico keep a watchful eye on your bill and if you don't get one, you are better of calling to find out what the deal is!

5.0 Coverage
5.0 Cost
1.0 Service
1.0 Claims

GEICO Ratings

  • 2.6 coverage
  • 2.7 cost
  • 2.1 service
  • 1.7 claims
  • 2.3 overall rating

Based on 182 reviews - 1 is lowest, 5 is highest

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