Poor Claims Process Practices - GEICO Review

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Poor Claims Process Practices

I was rear-ended by a young man who was insured with Geico while I was at a complete stop. He said his brakes locked up then told the police that a car pulled out from in front of him and he didn't see the cars stopped ahead. I did not receive a value high enough to replace the car, not even to cover the damage. I am in a lot of pain and am continuing treatments. I am very disappointed by the customer service as they rush me off of the phone when I have questions.

1.0 Coverage
1.0 Cost
1.0 Service
1.0 Claims

GEICO Ratings

  • 2.6 coverage
  • 2.7 cost
  • 2.1 service
  • 1.7 claims
  • 2.3 overall rating

Based on 182 reviews - 1 is lowest, 5 is highest

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